I am not going to be coming back to work next year at my current job. I am Technical Support for a middle school in the valley. I am going to leave a bunch of instructions for the next guy, or if no one takes my job next year.
Write out a list of Logins and Passwords.
Describe where the patch cables are.
Describe where the power cords are.
Describe how the internet works at this location.
Describe who to call if something breaks.
Tell them where computers are located.
Tell them basic instructions on how to fix a computer.
Tell them where the software is located.
Tell them what is in each drawr and cupbard.
Tell them about the Server.
Tell them how to turn the alarm off and keep it off.
Tell them secrets on how to get around things in the school and on the computer.
Tell them basic problems that teachers have.
Tell them about problem teachers.
Tell them about usuall problems that arrise.
I will be updating this until the end of the school year, or until i can’t think of anything else that i have to add. I will probably put this list up here, because it is stuff that most people should know about. And how to fix basic problems for macintosh and windows computers.